Overflowing ticket queues. Slow first responses. A theme that leaks sales. Integrations held together with tape. CXMedic diagnoses what's broken in your customer experience and fixes it — fast, flat-fee, done by someone who runs this stuff daily for a real ecommerce brand.
WooCommerce & Shopify · Richpanel, Gorgias & Zendesk · Zapier & integrations
Every engagement starts with a diagnosis, ends with a working system, and is priced before we start — never open-ended hourly.
Also available à la carte: theme & conversion fixes ($750–1,500) and integration/automation builds ($500–1,500 per workflow).
15 minutes. You describe the pain, I tell you honestly whether I can fix it and what it costs.
I go through your helpdesk or store the way I'd review my own, and hand you a prioritized plan.
Flat fee agreed in writing. I build, you approve. Most projects finish inside two weeks.
You get documentation and a trained system — or keep me on monthly so it stays healthy.
I'm the CXO of an ecommerce brand with an 880-product catalog. These systems aren't slideware — I run them every day.
Inherited a support queue of 6,700+ unresolved tickets during peak season. Rebuilt the automation rules, deployed an AI agent for order-status and tracking questions, and burned the backlog down to a healthy, manageable queue — without hiring.
Diagnosed and repaired a broken order-tracking sync between WooCommerce, the shipping layer, and the helpdesk during the busiest sales window of the year — restoring accurate tracking pages and stopping the flood of "where is my order?" tickets at the source.
Built an automated payment-verification workflow connecting the store, payment provider, and internal alerts — replacing a fully manual checking process with a system that runs itself.
Wrote and deployed a full English/Spanish macro and template library so every customer gets a fast, on-brand answer in their own language — cutting response time on the most common tickets to minutes.
When you hire CXMedic you get the person who does the work — the same person who runs CX, the website, and the integration stack for a live ecommerce brand. No account managers, no handoffs, no discovery phases that bill by the meeting.
No pitch deck, no pressure. Bring your messiest problem and leave with an honest read on whether it's fixable and what it would cost.